At Awamer (awamer.ai) we take your privacy very seriously. This policy explains what data we collect, how we use it, who we share it with, and what rights you have over it. By using the site or its apps, you agree to the practices described below.
1. Data we collect
A. Data you provide directly
- Account data: name, email, password (encrypted).
- Social-login data through Google or Apple (identifier, email, and public name only).
- Prompt content and inputs you send to the AI tools.
- Messages and attachments sent through the contact form.
B. Data collected automatically
- IP address, browser type, operating system, and device identifier.
- Pages you visit, visit times, and referrer links.
- Cookies to remember your preferences, login session, and language.
C. Payment data
Payments are processed through Stripe. We do not store your card numbers on our servers; we only keep the transaction identifier, its status, and the last four digits when needed.
2. How we use your data
- Run the AI tools and deliver the service you requested.
- Manage your account, wallet balance, and purchases.
- Improve the user experience and ship new features.
- Protect the platform from fraud and abuse.
- Communicate with you about updates and reply to your inquiries.
- Comply with legal and regulatory requirements.
3. Sharing data with third parties
We do not sell your data. We only share it with service providers needed to run the platform:
- AI model providers (such as OpenAI, Anthropic, and Google) to process the prompts you send.
- Google and Apple for social login.
- Stripe for payment processing.
- Hosting and analytics providers to run the site and measure performance.
- Government or judicial authorities when there is a lawful, formal request.
4. Cookies
We use cookies to remember your login session, language preference, and to improve site performance. You can disable cookies from your browser settings, but some features may be affected.
5. Data retention
We retain your data as long as your account is active or as needed to deliver the service and meet legal obligations. When the account is deleted, we delete or anonymize your personal data within a reasonable period, except where retention is required by law (such as invoice records).
6. Data security
We apply technical and organizational measures to protect your data (password encryption, HTTPS connections, internal access controls). No system is, however, 100% secure, and we recommend keeping your login credentials confidential.
7. Your rights
- Access your personal data.
- Correct any inaccurate data.
- Request deletion of your account and data.
- Withdraw your consent to data processing at any time.
- Object to a particular processing or restrict it.
To exercise any of these rights, write to [email protected].
8. Children's privacy
The platform is not directed at children under 13. If we discover we collected data from a child without parental consent, we will delete it immediately.
9. International data transfers
Your data may be processed in countries outside your country of residence (where our service providers' servers are located). We ensure they have appropriate protection safeguards.
10. Changes to this policy
We may update this policy from time to time and will indicate the last-updated date at the top of the page. Continued use of the platform after an update counts as acceptance of the new version.
11. Contact us
For any question about this policy or about your data, write to [email protected] or via the contact page.